About us

The Plugged-In Story

Plugged in AV was established in 2013 by Ben Stacey as an audio visual specialist company to help churches and other organisations with their technical needs.

Ben first started working with tech from the age of 12, serving on the tech team at his local church. He then moved to working professionally in the industry whilst studying for his degree in audio engineering before using his 20 years of experience to start Plugged-In audio visual.

Today Plugged-In works with churches and other organisations across the UK with their sound, video and lighting systems. We offer FREE quotes, FREE advice and FREE training – thats our ‘Plugged-in promise’. We offer system maintenance, system upgrades or full new system installations. Give us a call today on +44 (0)1909 807800 we are always happy to help.

Plugged-in values

Relationship is key

Communication is always important. We always try to keep communication clear and open.
We listen to you, to hear what you want to achieve and what your goals are.
Ultimately we work to understand your needs and requirements, to support you in growing and developing your use of technology.

Positive attitude

We try to see the positive in every situation.
We value feedback and constructive criticism, its an opportunity for growth so please let us know how we are doing.
We value people, we treat everyone with dignity and respect and will also look for the best in everyone.

Showing gratitude

We really do thank you for taking the time to visit our website.
We take time to thank our customers for choosing to work with us.
We try to give back with our after sales care, support and training.

Consistent growth

When we are working, we fully engage with our work.
We look at everything we do to find those ‘little things’ that can be improved.
We have a higher expectation of ourselves than others have of us.

Consider the environment

We recycle our waste from our office and help our customers recycle waste on site.
We only drive vehicles when we have to preferring to cycle to the office when we can.
If its suitable to do so, we can look at sourcing refurbished equipment rather than always buying new.

The Plugged-In Vision

Plugged-In to you:

We know that before we plug in a single piece of tech, we need to plug into you. It’s your story, your vision and your requirements that we need to understand so that we can create the perfect technical solution that fits your needs.

Plugged-in to tech:

We have years of experience working with technology. We are expert in audio, video and lighting both for buildings as well as using technology for online use.

FREE training

Check out our YouTube channel or visit our resources page for some of our FREE training resources.

Relationship is so important to us, it’s one of the reasons we run our FREE training days so we have the opportunity to meet you and work with you as you learn more about technology.